FAQ's
What are your health & safety precautions for COVID-19:
During these unprecedented time in our lives, health and safety are very important to me. I follow a safety plan developed by WorkSafe BC to ensure that I use best practices while running my business. I wear a mask and gloves while packing your order and make sure to sanitize all of the items as they are packed.
My wish for everyone is that celebrations still happen even during these times, although a bit smaller in size, bringing smiles to faces and joy to you and your loved ones.
What happens after I place an order?
Once your order has been placed, an email confirming your order details and shipping information will be sent to you.
Please review this carefully and contact us as soon as possible if you see any information that is not correct.
Your order is carefully packed and shipped out within 1-2 business days. You will receive an email with all the shipping details and a tracking number.
How long does it take for my package to be shipped?
All orders are carefully packed and shipped within 1-2 business days. Delivery times are dependent on Canada Post but normally take 3-5 business days. There might be a longer delivery time to more remote addresses. Please track your parcels with the tracking number found in your confirmation email. Unfortunately, we cannot control the transit times of Canada Post and lost or stolen packages.Due to Covid-19, all mail carrier services are experiencing delays in delivery times due to higher package volumes. If you are on a tight time deadline, please send me an email and I will try and help figure out the best option for you.
Is it possible to add an item once an order has been placed?
Items can only be added or deleted from your order while it is still "processing." After that, you will need to place another order, but please send a quick email so the second order can be added to the first to save on shipping; that way, you will receive the items together.
Can I cancel my order?
Orders can only be cancelled while it is being "processed" so please send an email right away, and I will do everything we can to sort it out and issue a refund if necessary. I get it, sometimes things happen, or kids change their minds. Don't worry; I am here to help.
What about returns?
If you need to return any items they must be unopened and in original condition and returned within 30 days. The return must be accompanied by the original receipt of purchase. A complete refund will be issued to the payment method used at the time of purchase. Opened items are non-refundable.
Please refer to the Refund Policy page for complete information on our refund/return policy.
If we made a mistake and you received the wrong item - first of all, so sorry and second send, an email as soon as you can. I will send the correct item to you with a prepaid return label. I know how much time and effort goes into planning celebrations and understand how important it is to receive the correct items. I do my very best not to make any mistakes.
Shop by Collection
Starting with an idea, or already dreamed up a Pinterest-worthy theme? Not a problem-Wishes has it all! You can shop a variety of themes to suit your party needs, from baby shower to the ultimate dinosaur bash.
Select Your Items
Our website makes party planning a piece of cake! Each party collection has everything you need to throw a stunning party: plates, napkins, garlands, and even loot bags! Pick your favourites and click "add to cart".
Happy Dance time!
You've placed your order- hooray! Wait eagerly for your order to arrive at your door. You'll open a hand-packed box filled with everything you need to host a memorable party.
Welcome to Wishes!
I'm Renée, mom to three, and lifelong party planner. I've always loved celebrating.
Starting Wishes has been a dream of mine since the days of planning my kids' parties.
I loved making party decorations, figuring out how to make that mermaid cake come to life, and occupying ten (or more!) kids for 2 hours.
Before plunging into entrepreneurship, I pivoted career paths several times. Previously, I was a caterer and personal chef. While catering wasn't the perfect fit for me, it helped me realize what I did love: seeing people enjoying themselves and celebrating together.
And so, amidst a global pandemic, lockdowns, and ongoing restrictions, I opened Wishes Party Store.
I have sourced a collection of high-quality, ethical brands for your party-planning needs. Sourcing from female-owned businesses is important to me, so I've handpicked brands like Meri Meri to stock at Wishes.
My kids are now all grown up, but I want to pass on my magic to help you, your family, and your friends create lasting memories for years to come.
I want to thank my kids for inspiring me and challenging me every day. Without them, I would not have had the courage to start this business.
If you need support to make your party vision come to life, feel free to connect with me via our website's live chat option, or fill out the Contact form.